Announcement: The GLO is no longer accepting applications. Effective July 1, 2023 non-responsive and incomplete files have been permanently closed.
GLO's Homeowner Assistance Program in Houston
The GLO can provide homeowner assistance through:
- Repairing and rehabilitating homes
- Reconstruction
- Improving a damaged home so that it is more resilient against natural disasters
- Elevating homes above flood level
Applicants who requested assistance from the City of Houston’s Homeowners Assistance Program; and were not contacted directly by the GLO, will continue being served by the City of Houston. These applicants should request updates on the status of their case from the City of Houston's Harvey Homeowner Assistance Program: https://recovery.houstontx.gov/dr17/hoap/html
If you were contacted by the GLO to fill out an application and have questions, please contact 346-222-4686 or 1-866-317-1998 (toll free).
Houston Homeowner Highlight
Lloyd Nelms receives the keys to his new home, it was rebuilt through the GLO’s Homeowner Assistance Program in Houston. This is his story https://youtu.be/_ntE4dXmkDE.
Regional Office Locations
Holiday Closures
June 19, 2024, Juneteenth
July 4, 2024, Independence Day
September 2, 2024, Labor Day
November 28-29, 2024, Thanksgiving
December 24-25, 2024, Christmas
Southeast Center 12541 Gulf Freeway | North-Northeast Center 1603 Lakeville Drive |
Hours:
- Monday – Friday from 8:00 a.m. to 5:00 p.m. by appointment only. Appointments are available after 5 p.m. and on Saturdays by request.
GLO's HOUSING COMMITMENT
The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:
Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information.
Speech or hearing impaired: 7-1-1
TTD / TTY device: 1-844-893-8937 (toll free)
For more information visit: Texas RELAY
- Complaint and Appeals process