OFICINA GENERAL DE TIERRAS DE TEXAS Comisionada Dawn Buckingham, M.D.

Texas General Land Office

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Alert: If you would like to support those affected by the floods in Kerr County, please click here to donate to the official relief fund.

2024 Disasters Homeowner Assistance Program

2024 Disasters Homeowner Assistance Program

The Texas General Land Office (GLO) allocated $244,100,000 for the Homeowner Assistance Program to help repair and reconstruct owner occupied single-family homes in 27 counties damaged by the 2024 Disasters.

What is the Homeowner Assistance Program (HAP)?

HAP helps homeowners affected by Hurricane Harvey repair and rebuild their homes. The housing program is administered by the GLO and provides homeowner assistance through:

Repairing homes
Reconstruction of homes over the threshold for repairs
Improving a damaged home so that it is stronger against natural disasters
Elevating homes above flood level in conjunction with reconstruction assistance
Temporary relocation assistance

Damage inspectors will inspect homes and confirm the estimated cost of repairs. If the repairs exceed the caps for repairs, reconstruction will be required. The damage cap is $90,000 for non-historic and $175,000 for historic homes.

2024 Disasters Homeowner Assistance Program Information and Resources

- Anderson
- Bell
- Brazoria
- Caldwell
- Cooke
- Dallas
- Denton
- Fort Bend
- Galveston
- Guadalupe
- Hardin
- Hays
- Henderson
- Hockley
- Jasper
- Kaufman
- Liberty
- Matagorda
- Montgomery
- Newton
- Polk
- San Jacinto
- Smith
- Trinity
- Tyler
- Walker
- Wharton
The Homeowner Assistance Program is regulated by federal requirements, which the Texas General Land Office must follow and cannot waive. Failure to provide the documentation or information needed to meet federal requirements will result in the program determining an application as ineligible. The following are a list of reasons for an applicant being deemed ineligible:
- Failure to provide required documentation by deadline.
- Failure to provide proof of legal status.
- Failure to provide proof of ownership or additional owner consent.
- Failure to provide proof of current mortgage payment.
- Failure to provide proof of zero balance owed for property taxes.
- Failure to provide proof of zero balance owed for child support.
- Failure to provide proof of residency at the time of the 2024 Disaster.
- Failure to provide proof of at least $8,000 in damages tied to the 2024 Disaster.
- Failure to provide proof of payment for repairs made after receiving other disaster assistance.
- Failure to have flood insurance since the 2024 Disaster (only if household received previous federal housing assistance or household income is >120% AMI).
- Failure to accept project type awarded (ex: applicant requests rehabilitation rather than reconstruction if estimated cost of repairs >$90,000).
If you would like to appeal a program decision (ineligibility, award type, etc.), then please visit the Complaints and Appeals webpage to learn more about the appeals process.

Know Before You Appeal

Conoce Antes De Apelar
1. A case manager will contact the applicant to explain missing documentation and establish a deadline to submit it.
2. Once all applicant eligibility requirements are met, case manager will schedule a Midpoint Eligibility Verification meeting to confirm items that may impact the project type and the household’s additional needs.
3. Once Midpoint Eligibility Verification is complete, the case manager will contact applicant to schedule environmental and damage assessments.
4. Once site eligibility requirements are met, case manager will schedule a Pre-Construction Conference to review and sign the following:
  - Project scope of work
  - Site plan
  - Construction procedural documents
  - Unsecured Forgivable Promissory Note
  - Subrogation Agreement
5. Once home is complete, the case manager will schedule a Post-Construction Conference to review the following:
  - Warranties
  - Homeowner maintenance
  - Insurance
  - Other applicable documents
6. Homeowner must maintain the following for three years:
  - Ownership
  - Primary residency
  - Property taxes
  - Insurances
The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:
- Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information.
- Asistencia lingüística: Aquellos que no puedan hablar, leer, escribir o entender el inglés, pueden llamar al 512-463-5139 y dejar un mensaje detallado para solicitar asistencia de traducción con documentos, eventos u otra información de la Texas General Land Office (GLO). Por favor, deje un mensaje detallado con su nombre completo, número de teléfono y sus preguntas después de que finalice la voz automatizada en inglés y un intérprete le devolverá su llamado con información adicional.
- Speech or hearing impaired: 7-1-1
- TTD / TTY device: 1-844-893-8937 (toll free)
  - For more information visit: Texas RELAY
  - Complaint and Appeals Process